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Line Extension Services
General Information
1) The Company shall provide a copy of this policy to
each owner of any property, the owner’s agent, or the occupant with the consent
of the owner, who makes application for service requiring a line extension or relocation.
Such information will include Customer and Company rights, responsibilities and
options for line extensions, including but not limited to: payment terms; easement
and right-of-way information; contribution-in-aid-of-construction; basic information
about design, siting and location, such as overhead or underground placement, and
road-side or off-road siting.
2) The Company will, to the extent possible, try to
accommodate individual Customer line extension needs, but no deviations will be
granted that will result in significant additional maintenance problems for the
Company, and additional costs resulting from the accommodation will be the responsibility
of the Customer. In determining the appropriate design and siting (e.g., whether
roadside or off-road and overhead or underground) of electric distribution line
extensions and relocations of line extensions, the Company shall consider: maintenance
and reliability; worker and public safety; aesthetics; cost; Customer, landowner
and municipal preference; and environmental and land use implications.
3) Upon request, the Company will provide relevant information
in writing, with respect to off-grid electric generation solutions and options.
4) Where the application of the above provisions appears
impractical or unjust, any party affected by such application may: contact the Vermont
Department of Public Service Consumer Affairs Division at: Vermont Department of
Public Service, 112 State Street, Drawer 20 , Montpelier, VT 05620-2601. 1-800-734-8390
or consumer@state.vt.us, or refer the matter to the Public Service Board, 112 State
Street, Drawer 20 Montpelier, VT 05620 for a ruling or for the approval of specific
conditions, which shall not be inconsistent with the condi¬tions of Sections
E or F.
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